Travel & Tourism
Aviation Operations
BTEC National Diploma
With this exciting course you will look closely into the way the air industry operates. With so much relying on air transport, both people and freight, it is an industry which is constantly evolving to meet ever-growing demands. By the end of the course you will have a good understanding of all aspects of the industry from airline economics to passenger handling and from marketing to conflict management. You will also study Spanish in the second year of the course.
Travel and Tourism
BTEC National Diploma
If you have a passion for travel, for learning about different countries and realising people’s holiday dreams, then this course is ideal. Studying all aspects of the travel industry from marketing to tourist destinations this course, which is equivalent to three A Levels, also looks at industry focused units such as resort operations, retail travel, countryside tourism and visitor attractions.
Designed to give you a thorough understanding of travel and tourism as well as the interpersonal and communication skills required in today’s tourism industry, you will have the opportunity to gain additional qualifications.
Travel and Tourism
BTEC First Diploma
This exciting course will help you gain an understanding of the different aspects of the travel and tourism industry. It will enable you to study the structure of the industry and develop good customer service skills as well as build on your knowledge of tourist destinations.
“Coursework and no examinations, yet still being able to achieve a worthwhile qualification, made me choose this course at BCOT!
“I have always wanted to travel and enjoy working with customers. I like solving problems and making people feel happy, so a career in travel and tourism seems ideal for me.
“In my second year I chose to take the air cabin crew course giving me an additional qualification and something to fall back on should I decide to change direction within the industry.
“The lecturers are fantastic and make learning so much fun. They show students lots of respect and treat them as equals. They deliver the courses in so many ways:
• Visits - I enjoyed the visit to Disneyland, Paris where we learnt from them how to deal appropriately with all sorts of customers.
• Training - We carried out customer service training with Virgin and BA and it was useful to be able to compare the two companies.
• Role play - We use this quite a lot which brings a situation to life and often highlights situations I had never thought of.
• Theory lessons - There are lots of these to reinforce what we have learned.
• Teamwork - Group work has taught me so much about people skills and the importance of teamwork skills – essential for working in the travel and tourism industry.
“I never intended to go to university but have really enjoyed learning at BCOT and thanks to them I have decided to carry on and learn more. I have accepted a place at Southampton Solent University to study BA Tourist Management Cruise Operations. Before that I am gaining more life experiences by working for Camp America.”
Key: entry requirements
Further Study 
GCSE Grades A-C
or other Level 2
GCSE Grades D
or other Level 1
GCSE Grades E 
and below
