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apprenticeship is ideal for those who are seeking to start a career in sales. It develops the skills and knowledge required
for a successful career in a sales environment and focuses on the laws,
regulations and ethics of sales; telephone or face to face selling; planning
your time; and understanding how buyers think.
apprenticeship is delivered within the workplace using real examples from the
apprentice’s daily work
apprentice will benefit from excellent coaching from our highly skilled assessors, who will work closely with you to
ensure the skills being developed reflect your requirements.
The programme requires a selection of competency and knowledge based units
Time Planning in Sales
Complying with Legal, Regulatory and Ethical Requirements in a Sales or Marketing role
Deliver Reliable Customer Service
There is a wide range of optional units, allowing the learner to tailor the qualification to their job role, these include a range of competency and knowledge based units.
Selling by Telephone (Inbound)
Selling by Telephone (Outbound)
Inputting and Accessing Sales or Marketing Data in information Systems
Processing Sales Orders
Preparing and Delivering a Sales
Selling at Exhibitions
Monitoring Sales Deliveries
Supporting Customers in Obtaining Finance for Purchases
Generating and Qualifying Sales Leads
Meeting Customers’ After-sales Needs
Obtaining and Analysing Sales-related information
Obtaining and Analysing Competitor information
Buyer Behaviour in Sales Situations
Communicating Using Digital
Manage Personal Development
Participate in Meetings
Communicate Information and
To complete the apprenticeship, the learner must also complete:
Combined (competence and knowledge) qualification is a work-based qualification that combines competence and technical knowledge to give learners the practical competencies, technical skills and sector-related knowledge they need to be able to carry out a job effectively. Candidates will complete an initial assessment to establish suitability, as this is a work orientated qualification, for learners who are employed within the business administration sector such as Personal Assistant, Office Executive, or Office Supervisor they may already be employed in a cross-sector role of function that involves responsibility for carrying out and managing business administrative operations and functions.
This programme is delivered through a range of assessment methods including observations, discussions, case studies, knowledge questions and witness testimonies. The functional skills exams are online assessments, delivered in the work place. The principles units will be taught in the classroom, again there are options for this, to meet employer and learner needs.
Full time applications are open for 2018/19