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Level 2 NCFE Diploma in Business

Full Time

Course Overview

This course is ideal if you want to develop an understanding of the essential skills required to work successfully in a business environment and will give an understanding of business culture and responsibilities.

The course allows you to develop the skills required to solve problems, deliver excellent customer service in a business environment, contribute to running business projects and events, be innovative, respond quickly and effectively to change communicate and work effectively with others and gives you the opportunity to learn how to manage and improve their own performance in a business environment.

Course Content

This course covers a wide range of business related areas. Business affects nearly every part of our daily lives and all business organisations demand well qualified, versatile and adaptable employees with high level skills and knowledge, plus sound business acumen.

This qualification gives you the opportunity to develop skills, techniques and personal qualities essential for performance in working life and the business world. You learn by completing assignments that are based on realistic workplace situations and included in the course are a number of visits to organisations such as Cadburys and the Bank of England.

The course covers a wide range of subjects including:

  • Customer Relations
  • Business and Culture
  • Business Purposes
  • Investigating Financial Control
  • Online Business
  • Personal Selling
  • Business Communications
  • Deliver customer service
  • Innovation in a Business Environment
  • Respond to change


To enhance your employment opportunities the course may also have additional qualifications built into the programme

Entry Requirement

You should have 4 GCSEs at grade 3 or above, including English and Maths


The course is continuously assessed through assignments, projects, portfolio building and case studies. You will develop a responsible and co-operative approach to working on your own and in groups. The course uses practical activities, presentations and involvement with local businesses wherever possible.

Where does this course lead to

This course is a recognised route onto an Extended Diploma (Level 3) course; you should aim for a merit or distinction grade to ensure progression.

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Course Outline

Course Code: JF75
Study Mode: Full Time
Location: Basingstoke
Start Date: 10/09/2018
Duration: 1 Year
Fee Concessions
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Basingstoke College of Technology I 2018