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Level 2 Apprenticeship in Business Improvement Techniques (BITS)


Course Overview

This apprenticeship is ideal for those seeking to take an active role in developing better working practices, improving work flow and reducing costs.  The training focuses on teamwork and regulations within the industry, but also teaches theories of Lean management. 

This apprenticeship is delivered in the workplace using real examples from the apprentice’s work.  As part of the training, the group of apprentices will plan a change within the workspace and present it to management for approval.  This project will be carried out under the supervision of the tutor.

Your apprentice will benefit from excellent coaching from our highly skilled assessors, who will work closely with you to ensure the skills being developed reflect your requirements. 

Course Content

The qualifications include the following units:

Certificate in Lean Organisation Management

1. Lean Organisation Techniques

2. Productivity Needs Analysis

3. Process Mapping

4. Kaizen

5. Workplace Improvement Techniques

6. What makes an effective team?

7. Working in a team

NVQ Diploma in Business Improvement

- Working with assessor to implement ideas discussed in the first 6 months

- Put business case together for approval

- Carry out change process

- Evaluate change/effectiveness

- Further planning

Entry Requirement

You will need GCSE English and maths at grade D/3 or above, or Level 1 Functional Skills, or successful completion of our Future Pathways course. You will need to be employed in a business related role (we can help with finding relevant employment).


Assessment is continuous and evidence of competence is collected via an electronic portfolio.  An assessor will visit the workplace and use a variety of assessment methods, including observation, discussion and questioning.

Where does this course lead to

Many learners move on to an apprenticeship in management, or progress to the level 3 apprenticeship in quality improvement.


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Course Outline

Course Code: MP44
Study Mode: Apprenticeship
Duration: 1 Year
Start Date: TBC.
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Basingstoke College of Technology I 2019