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The qualification is tailored to suit the learner and
employer by choosing most relevant optional units, which gives learners
The programme requires a selection of competency and
knowledge based units.
Learners need to complete all mandatory units to a total
of 40 credits, there are 22 credits to be achieved through mandatory units which
knowledge based units:
There are the several optional units to select, including:
To complete the apprenticeship, the learner must also
A Combined (Competence and Knowledge) qualification is a
work-based qualification. Candidates will complete an initial assessment to
establish suitability, designed for team leaders and managers, to support the
development of their skills and competences in leading a team, making sure that
the team’s work achieves organisational objectives, and contributing to
planning, problem solving and decision making.
This programme is delivered through a range of assessment
methods including observations, discussions, case studies, knowledge questions
and witness testimonies. The functional skills exams are online assessments,
delivered in the work place. The principles units, will be taught in the
classroom (or at the workplace at request of the employer).
Diploma in Business Administration level 3
Diploma in Customer Service level 3
Diploma in Management level 3
Apply now for a full-time or part-time course at BCoT
Basingstoke College of Technology
Worting Road, Basingstoke
Hampshire, RG21 8TN