This nationally recognised course will allow you to develop your existing skills and gain knowledge of key areas that contribute to efficient customer service, such as communications and handling customer information.
The course is suitable for anyone who is interested and hoping for career progression or employment opportunities in customer services.
The course is divided into seven units, all of which you will need to complete in order to achieve the full qualification:
You don’t need to have any specific prior learning requirements to take this course.
In order to complete this distance learning course at no charge you will need to match the following entry criteria:
Studying via Distance Learning means you can choose when and where you study.
Successful completion of this course could lead to further study in a related area at Level 3 and career opportunities within customer service.
To find out more information please email firstname.lastname@example.org quoting the course reference, or to enrol now click the button below.
Tel: 01256 354141