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This apprenticeship includes learning about HR support, covering the aspects of day-to-day queries and working on a range of HR processes within a business, whilst using HR systems to keep records up-to-date and provide relevant HR information to the business including any legal changes.
You will learn to take ownership of giving advice to managers on a wide range of HR issues by using company policy and current legislation to give guidance that is compliant, and highlighting any errors that could expose the organisation to employment tribunals or legal risk.
Job roles for an apprenticeship in this sector include: HR manager, HR support, HR administrator and HR operations.
The primary role of Human Resources Support is to respond to queries and work on a range of HR processes ranging from recruitment to retirement, and support the business with relevant information on HR and keep up-to-date with any changes. You will also gain skills that cover service delivery, problem-solving, communication, teamwork, process improvement and managing HR information.
Upon completion of the apprenticeship you can progress further within the profession into a wide range of HR roles across many sectors, or undertake the HR Consultant apprenticeship at Level 5.