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Computing and Information Technology

Level 3 Apprenticeship in IT (Infrastructure Technician)


Course Overview

The apprenticeship programme covers a range of practical skills and underpinning knowledge and includes the following components: networking fundamentals, mobile and operating systems, coding and logic and cloud services. You will also have the opportunity to study for the Microsoft Technical Associate qualifications and A+ Certification.

Course Content

The apprenticeship programme is based on a modular series of knowledge assessments and structured work-place development, in line with the needs of the business and recognised standards structure. As part of the course you will be studying the following qualifications:

  • Level 3 Certificate in Networking and Architecture
  • Level 3 Award in Mobile and Operating Systems
  • Level 3 Award in Cloud services
  • Level 3 Award in Coding and Logic
  • Level 3 Award in Business Processes

Networking Architecture

Learning outcome: Understand the use of a range of cabling and connectivity, the various types of antennas, wireless systems and IT test equipment.

Mobile and Operating Systems

Learning outcome:Understand the benefits of Current Operating Systems, Understand remote operation, deployment and secure integration of mobile services. 

Cloud Services

Learning outcome: Understand Cloud and Cloud services, Understand disaster recovery and disaster recovery plans. 

Coding Logic

Learning outcome: Understand the features and applications of a range of coding and logic used in support roles.

Business Processes

Learning outcome:Understand business processes and information security requirements that apply to IT function. Understand IT skill and services that support business operations.

Throughout the apprenticeship, a range of core behaviors will also be developed these will include evidence of team working, effective communication, time management, workplace productivity, professionalism and safety. 

Apprentices also have the opportunity to study the Cisco IT essentials and CCNA1. 

Entry Requirement

You will need five GCSEs A*/9 to C/4 including English and maths, or a relevant Level 2 qualification/apprenticeship. You will need to be employed in the IT industry (we can help with finding relevant employment).


The course is made up of 5 units, with each unit being assessed via an online multiple choice exam. At the end of your apprenticeship you will have an end point assessment which includes a formal interview, a reference from your employer and a review of your portfolio of work that you collect across the course

Where does this course lead to

This course can to the Level 4 Network Engineer or Level 4 Software Developer Apprenticeship program.

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Course Outline

Course Code: CP04
Study Mode: Apprenticeship
Location: Basingstoke
Duration: 2 Years
Start Date: TBC.
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Basingstoke College of Technology I 2019