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Education and Training

Information, Advice or Guidance - Level 2 NCFE Certificate

Part Time


Course Overview

This course is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement, for example those people who work in, or are looking to work in an information, advice or guidance role such as:

· Careers Advisor · Counsellor

· Customer Service Advisor

· Debt Advisor · Employment Advisor

· Help-desk Advisor

· Housing Support Worker

· Learning Support Worker · Legal Services Support Workers

· Peer Mentor. With a range of employers such as:

· Local authorities

· Careers advice services

· Voluntary sector organisations

· Student services · citizen advice services

· Housing associations.


Course Content

There are five mandatory units to be achieved

1. Information, advice or guidance in practice

2. Developing interaction skills for information, advice or guidance

3. Signposting and referral in information, advice or guidance

4. Information, advice or guidance in context

5. Skills for advice providers

Resource books are provided, this is the learners point of reference for learning.

Learners are then required to access the college 'Equal Platform' to produce their work answering questions to show knowledge gained.

Entry Requirement

<p >In order to complete this Distance Learning Course at no charge you will need to match the following entry criteria:

  • Are a resident of the EEU (European Economic Area) and have been for at least 3 years
  • Will be undertaking your learning within England
  • Are aged 19 or above
  • If you are 19-23 year olds you must have already achieved a level 2 qualification or equivalent
  • If you are 24+ there are no formal entry requirements for this course but you will find it helpful to have a good standard of English and Maths

How to Enrol

To find out more information please email distance.learning@bcot.ac.uk quoting the course reference, or to enrol now click the button below.

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Course Outline

Course Code: MDFL065
Study Mode: Part Time
Location: OFF SITE FLEXIBLE PROVISION
Duration: 24 Weeks
Day & Time: Distance Learning
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Basingstoke College of Technology I 2018