The L1 Customer Service course covers customer service, teamworking, handling calls, taking bookings and payments and reception skills.
This course is made up of several units and each unit will be marked by the tutor and feedback given. There is no formal assessment test for this course.
This course can lead to a L2 qualification in Customer Service, ICT courses, Functional Skills English or maths or other areas of interest.
To find out more information please email firstname.lastname@example.org quoting the course reference, or call 07867136978.
Tel: 01256 354141