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Health and Social Care

Level 2 Certificate in Health Care Support Services

Part Time

Course Overview

This programme is for support staff working in a hospital or care environment and offers the opportunity to obtain a nationally recognised vocational qualification. Support Services in Health Care level 2 is delivered wholly in the workplace. Students will be allocated an assessor and supplied with all the reading and assessment materials. Your assessor will provide you with personal tutorial support at pre-arranged times. In addition there will be additional hours of personal assessment achieved through a variety of methods including observation in the workplace, witness testimonies and professional discussion.

Course Content

This qualification is made up of 8 units, 4 mandatory and 4 optional units, which aim to cover a wide range of support services tasks including Housekeepers, Porters, Security, Laundry, Caterers, Domestics, Health Records and Patient Admin, Transport and Postal.

All qualifications include the following mandatory units:

  • Foster people's equality, diversity and rights
  • Contribute to the effectiveness of work teams
  • Promote, monitor and maintain health, safety and security in the workplace
  • Give customers a positive impression of yourself and your organisation

Entry Requirement

There are no formal requirements but students must be working in a hospital or care environment, where they will have gathered reasonable experience.


Assessment is by production of a personal portfolio of evidence demonstrating understanding and application of the NVQ2 performance criteria.

Where does this course lead to

Various level 3 NVQ courses.

How to Enrol

To find out more information or to enrol please email distance.learning@bcot.ac.uk quoting the course reference.

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Course Outline

Course Code: MXEL183
Study Mode: Part Time
Duration: 1 Year
Start Date: Anytime
Day & Time: Flexible
Tuition Fees: TBC (previously £1762.00)
Registration Fees: £108.00
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2022 Basingstoke College of Technology, Worting Road, Basingstoke, Hampshire RG21 8TN.
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