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This foundation apprenticeship will develop your skills and knowledge to become a hospitality and catering professional in job roles that deal with small site accommodation services, where a set of skills allow you to perform a large range of functions. In your workplace, you will cover both practical and theory topics such as safe, hygienic and secure working environments, teamwork, giving customers a positive impression and the principles of customer service in hospitality, leisure, travel and tourism.
This apprenticeship will cover:
Customer service principles, including customer satisfaction and meeting expectations
You can enrol directly onto this course if you have the entry requirements noted above.If you would like to enrol but do not have the entry requirements please email email@example.com with your contact details or telephone 01256 306484.