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The hospitality sector employs almost 3 million people in the UK, meaning there is a huge requirement for qualified people.
This Apprenticeship is designed for those working in a range of environments, for example, bars, restaurants, cafés, conference centres, banqueting venues and hotels. Hospitality team members tend to specialise in an area; however, they have to be adaptable and ready to support other team members across the business, for example during busy periods.
This Apprenticeship will cover:
Customer service principles, including customer satisfaction and meeting expectations
You can enrol directly onto this course if you have the entry requirements noted above.If you would like to enrol but do not have the entry requirements please email information@bcot.ac.uk with your contact details or telephone 01256 306484.
Full-Time
Part-Time
Apprenticeships
Higher Education
