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Health and Social Care

Healthcare Support Worker Standards


Course Overview

This apprenticeship provides the skills and knowledge needed to support doctors, nurses, allied health professionals and healthcare scientists when they provide healthcare. The apprentice should be working in a variety of clinical support roles which provide patient care including hospitals, community settings, care homes or patients own homes.

  • Course Content

    To successfully achieve the apprenticeship, the apprentice will need to achieve a

    Level 2 Diploma in Clinical Healthcare

    Maths and English Functional skills L1 (unless you already have the equivalent)

    Attempt Maths and English Functional skills L2

    The Care Certificate

    Complete the End point Assessment and achieve a grade

    Entry Requirement

    Learners need to be currently working in healthcare environment and working towards or have achieved the Care Certificate.

    A functional skills entry level 3 or higher (or equivalent) in Maths and English is required

    The apprentice needs to undertake the Enhanced Disclosure and Barring Service process and provide the result prior to starting.


    Once on the apprenticeship a suitably qualified assessor will be assigned that will visit the workplace regularly. They will complete assessment plans and 12 weekly reviews to keep the apprentice on target. They will support with collection of the required evidence needed for the qualification through different assessment methods such as; professional discussion, observations, written questions, verbal questions, witness statements and any assignments.

    There will also be an End Point Assessment (EPA) which will include

    A situational judgement test which will include a range of real-life scenarios about which the learner will have to answer questions in a multiple choice format (60 questions). The assessment will normally be undertaken online, under controlled conditions with a time limit applied.

    A professional discussion, which will be undertaken with an independent assessor. The discussion will be of no more than 45 minutes duration.

    Where does this course lead to

    This apprenticeship provides the apprentice with the skills and knowledge to support their colleagues in the healthcare sector and can enables them to progress in their chosen career as a healthcare worker.

    On successful completion of the apprenticeship, they could choose to progress on to a related higher level qualification, such as the Senior Healthcare Support Worker

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    Course Outline

    Course Code: MP49
    Study Mode: Apprenticeship
    Start Date: 01/08/2018
    Duration: 2 Years
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    Basingstoke College of Technology I 2018