Level 2 Information, Advice and Guidance Certificate

Part Time

Course Overview

This TQUK qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement, for example, those people who work in or are looking to work in an information, advice or guidance role such as:

Careers Advisor
Counsellor
Customer Service Advisor
Debt Advisor
Employment Advisor
Help-desk Advisor
Housing Support Worker
Learning Support Worker
Legal Services Support Workers
Peer Mentor

With a range of employers such as:

Local authorities
Careers advice services
Voluntary sector organisations
Student services · citizen advice services
Housing associations.

Course Content

There are five mandatory units to be achieved

Unit 1 - Information, advice or guidance in practice
Unit 2 - Developing interaction skills for information, advice or guidance
Unit 3 - Signposting and referral in information, advice or guidance
Unit 4 - Information, advice or guidance in context
Unit 5 - Skills for advice providers

Entry Requirement

In order to complete this distance learning course at no charge you will need to match the following entry criteria:

Are a resident of the EEU (European Economic Area) and have been for at least 3 years
Will be undertaking your learning within England
Are aged 19 or above
If you are 19-23 years old you must have already achieved a level 2 qualification or equivalent
If you are 24+ there are no formal entry requirements for this course but you will find it helpful to have a good standard of English and maths