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Education and Training

Level 2 Information, Advice and Guidance Certificate

Part Time

Course Overview

This TQUK qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement, for example, those people who work in or are looking to work in an information, advice or guidance role such as:

  • Careers Advisor
  • Counsellor
  • Customer Service Advisor
  • Debt Advisor
  • Employment Advisor
  • Help-desk Advisor
  • Housing Support Worker
  • Learning Support Worker
  • Legal Services Support Workers
  • Peer Mentor

With a range of employers such as:
  • Local authorities
  • Careers advice services
  • Voluntary sector organisations
  • Student services · citizen advice services
  • Housing associations.

Course Content

There are five mandatory units to be achieved

    • Unit 1 - Information, advice or guidance in practice
    • Unit 2 - Developing interaction skills for information, advice or guidance
    • Unit 3 - Signposting and referral in information, advice or guidance
    • Unit 4 - Information, advice or guidance in context
    • Unit 5 - Skills for advice providers

Entry Requirement

In order to complete this distance learning course at no charge you will need to match the following entry criteria:

  • Are a resident of the EEU (European Economic Area) and have been for at least 3 years
  • Will be undertaking your learning within England
  • Are aged 19 or above
  • If you are 19-23 years old you must have already achieved a level 2 qualification or equivalent
  • If you are 24+ there are no formal entry requirements for this course but you will find it helpful to have a good standard of English and maths


Studying via distance learning means you can choose when and where you study.  
We recommended allowing a minimum of 3 hours per week to study this course in your own time.
This course is available:
  • Paper-based learning materials with online assessments

How to Enrol

To find out more information please email distance.learning@bcot.ac.uk quoting the course reference, or to enrol now click the button below.


Enrol Now

Course Outline

Course Code: MDFL101
Study Mode: Part Time
Duration: 25 Weeks
Start Date: Anytime
Day & Time: Flexible Learning
2023 Basingstoke College of Technology, Worting Road, Basingstoke, Hampshire RG21 8TN.
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