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Education and Training

Information, Advice and Guidance - Level 2 Certificate (Distance Learning)

Part Time


Course Overview

This course is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement, for example those people who work in, or are looking to work in an information, advice or guidance role such as:

  • Careers Advisor
  • Counsellor
  • Customer Service Advisor
  • Debt Advisor
  • Employment Advisor
  • Help-desk Advisor
  • Housing Support Worker
  • Learning Support Worker
  • Legal Services Support Workers
  • Peer Mentor
With a range of employers such as:
  • Local authorities
  • Careers advice services
  • Voluntary sector organisations
  • Student services · citizen advice services
  • Housing associations.


Course Content

There are five mandatory units to be achieved

    • Unit 1 - Information, advice or guidance in practice
    • Unit 2 - Developing interaction skills for information, advice or guidance
    • Unit 3 - Signposting and referral in information, advice or guidance
    • Unit 4 - Information, advice or guidance in context
    • Unit 5 - Skills for advice providers

Entry Requirement

You don’t need to have any specific prior learning requirements to take this course, but you may find it helpful if you’ve already achieved a Level 1 qualification within the Health and Social Care area.

In order to complete this distance learning course at no charge you will need to match the following entry criteria:

  • Are a resident of the EEU (European Economic Area) and have been for at least 3 years
  • Will be undertaking your learning within England
  • Are aged 19 or above
  • If you are 19-23 year olds you must have already achieved a level 2 qualification or equivalent
  • If you are 24+ there are no formal entry requirements for this course but you will find it helpful to have a good standard of English and Maths

Assessment

Studying via distance learning means you can choose when and where you study.  
We recommended allowing a minimum of 3 hours per week to study this course in your own time.
This course is available:
  • Paper-based learning materials with online assessments
  • Fully paper-based

How to Enrol

To find out more information please email distance.learning@bcot.ac.uk quoting the course reference, or to enrol now click the button below.

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Course Outline

Course Code: MDFL101
Study Mode: Part Time
Location: OFF SITE FLEXIBLE PROVISION
Duration: 25 Weeks
Start Date: Anytime
Day & Time: Distance Learning
Basingstoke College of Technology I 2019