BCoT Logo

Education and Training

Understanding Behaviour that Challenges - Level 2 Certificate (Distance Learning)

Part Time

Course Overview

In the UK alone, there are 30,000 people with a severe learning disability whose behaviour can challenge. However, behaviour that challenges is not limited to people with learning disabilities, which is why it is vital to raise awareness and understanding of this type of behaviour and its effects. This course will equip learners with a detailed understanding of behaviour that challenges, including how to support positive behaviour, the importance of effective communication in managing behaviour, and the role of reflection and support for those involved in incidents of behaviour that challenges.

Workers in a wide range of services are likely to meet individuals who have behaviours that challenge. This can be anyone working in areas such healthcare, social care, housing, customer services and the voluntary services

Course Content

This course consists of the following units:

  • Unit 1 - Understand behaviour that challenges
  • Unit 2 - Understand how to support positive behaviour
  • Unit 3 - Understand the importance of effective communication and the management of behaviour that challenges
  • Unit 4 - Understand the role of reflection and support for those involved in incidents of behaviour that challenges

Entry Requirement

This qualification is suitable for anyone over the age of 18. In order to complete this distance learning course at no charge you will need to match the following entry criteria:

  • Are a resident of the EEU (European Economic Area) and have been for at least 3 years
  • Will be undertaking your learning within England
  • Are aged 19 or above
  • If you are 19-23 year olds you must have already achieved a level 2 qualification or equivalent
  • If you are 24+ there are no formal entry requirements for this course but you will find it helpful to have a good standard of English and Maths


There are no exams to achieve this qualification.  Your learning will be assessed through a portfolio of coursework and assignments.  

Studying via Distance Learning means you can choose when and where you study.  

We recommended allowing a minimum of 3 hours per week to study this course in your own time.

This course is available:
  • Paper based learning materials with online assessments
  • Fully paper based

Where does this course lead to

Learners who achieve this qualification could progress to: 
• Level 3 Certificate in Understanding Mental Health
• Level 3 Award in the Awareness of the Mental Capacity Act 2005

How to Enrol

To find out more information please email distance.learning@bcot.ac.uk quoting the course reference, or to enrol now click the button below.


Enrol Now

Course Outline

Course Code: MDFL091
Study Mode: Part Time
Duration: 25 Weeks
Start Date: Anytime
Day & Time: Distance Learning
Basingstoke College of Technology I 2021
Disability Confident Logo Matrix Logo Ofsted Good Provider Logo AccessAble Logo QAA Logo ESFA Logo Basingstoke Built-in Logo Gloval Vocational Skills Logo Google for Education Logo